Given the rapid pace of technological change and today’s IT budget constraints, there’s more pressure than ever to efficiently manage your service desk resources. An outsourced contact center can be a cost-effective solution – but will it provide the quality your business demands?

TELUS, a multi-billion dollar, full service telecommunications company with 11.7 million customer connections, can deliver the business value you require with a solution provided by our international arm, the TELUS International group of companies (TELUS International). TELUS International delivers world-class contact center, IT and business process outsourcing solutions to some of the world’s largest and most respected corporations. Our TELUS Global Service Desk solution can handle all of your daily IT issues – guaranteeing consistent, expert single-point-of-contact support for your employees’ IT needs.

TELUS Global Service Desk provides clients with state-of-the-art help desk technology, best practices and unparalleled customer service. One phone call, one email, one message or one click – that’s all it takes for your employees to get the expert help they need.


    To download the full brochure, click here (TI_Service_Desk.pdf)