Technical support services can be extensive, ranging from installation to troubleshooting to functional support. AT TELUS International, we work with leading companies in diverse industries, and our technical support practice handles many different types of calls. With a focus on providing the highest level of customer support, our TELUS agents are trained in ‘first call resolution’, ensuring that customer satisfaction goals are met.
Our technical support services include:
- hardware and software troubleshooting
- hardware warranty support
- installation/removal
- operating system installation and functional support
- parts replacement
- PC protection support
- program compatibility
- repair/contract services extension processing
- security CD support
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