Call Center Outsourcing
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Outsourcing Solutions
Transformational outsourcing solutions are our primary focus at TELUS International. As a leading provider of flexible call center outsourcing solutions, we offer a comprehensive range of contact center and IT services delivered via multiple channels for a unified customer service experience. Our outsourcing solutions enable clients to focus on their core competencies, streamline business processes, create cost efficiencies, adopt flexible staffing and use best-in-class technologies.
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consumer electronics providers |
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communication service providers |
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financial services |
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technical support |
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service desk |
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PeopleSoft solutions |
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energy and utilities |
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gaming companies |
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travel and hospitality |
"TELUS has earned our trust which has lead to an expansion of our business relationship from providing customer service to now also managing inbound sales and technical support across voice and chat platforms.
As our business needs have changed, TELUS has changed with them. TELUS' flexibility, proactive approach to their business, and readiness to work with their customers as they develop new services, are the reasons TELUS continues to be an important partner for us."
As our business needs have changed, TELUS has changed with them. TELUS' flexibility, proactive approach to their business, and readiness to work with their customers as they develop new services, are the reasons TELUS continues to be an important partner for us."
TELUS International Philippines