In the competitive financial services marketplace, businesses need to stay ahead of the changing needs of their customers. Financial administration requires skilled professionals with well-developed analytical and decision making skills. At TELUS International, our agents are trained to handle complex financial administration tasks. Most importantly, as an extension of your business, our agents focus on establishing relationships with your customers.

 

Customer Care 0	Technical Support 1
Sales 2	Market Research 3
Directory Assistance 4	Financial Administration 5
Customer Administration 6	Application Management & IT Services 7

The following financial administration services are offered by TELUS International:

• Debit card chargeback processing
• Risk management and fraud prevention analysis
• Credit posting
• Invoice reporting and analysis